Privacy Policy

1. Who We Are

PixWedding is a digital disposable camera service for events operated by Elite Systems s.r.o., a company registered in the Czech Republic (IČO: [your registration number]). Our registered address is [your address], Czech Republic.

Contact: support@pixwedding.com

2. Data We Collect

We collect the minimum data necessary to provide the service:

• Account holders: email address, name (optional), and authentication provider (Google or magic link).
• Event guests: a randomly generated guest ID stored in your browser's local storage. No account or personal data is required.
• Photos: photos and videos you upload as part of an event. These are stored on Cloudflare R2 infrastructure.
• Payment: billing data is handled entirely by Stripe. We do not store payment card details.
• Analytics: anonymous usage data via PostHog and Google Analytics, subject to your cookie consent.

3. How We Use Your Data

• To provide and operate the PixWedding service.
• To send sign-in links and transactional emails (e.g. payment confirmations).
• To improve the service through anonymised analytics.
• To comply with legal obligations under Czech and EU law.

4. Legal Basis (GDPR)

We process personal data under the following legal bases:

• Contract: to fulfil the service you have paid for or signed up to use.
• Legitimate interest: to detect abuse, ensure security, and improve the product.
• Consent: for analytics cookies, which you may accept or reject via the cookie banner.

5. Third-Party Services

• Cloudflare R2 — photo and video storage. Data is stored in the EU region.
• Stripe — payment processing. Stripe is PCI-DSS compliant. See stripe.com/privacy.
• Google (OAuth & Analytics) — sign-in and optional analytics. See Google Privacy Policy.
• PostHog — product analytics (EU-hosted). See posthog.com/privacy.
• MongoDB Atlas — database hosting (EU region).

6. Data Retention

• Event photos are stored for 12 months from the event date, then permanently deleted.
• Account data is retained for as long as your account is active. You may request deletion at any time.
• Payment records are kept for 7 years as required by Czech accounting law.

7. Your Rights (GDPR)

As a data subject under EU/GDPR you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion (“right to be forgotten”).
• Object to or restrict processing.
• Data portability.
• Lodge a complaint with the Czech Data Protection Authority (ÚOOÚ) at uoou.cz.

To exercise any right, email us at support@pixwedding.com.

8. Cookies

We use essential cookies for authentication and optional analytics cookies. You can manage your preferences via the cookie banner or by contacting us. See our Cookie Policy for details.

9. Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated by email or via an in-app notice. Continued use of the service after changes constitutes acceptance.

10. Contact

Elite Systems s.r.o.
Czech Republic
support@pixwedding.com